Responsible Gaming – UrbanNightHotel

At UrbanNightHotel, we are committed to providing a safe and enjoyable entertainment experience while promoting responsible gaming. While most guests enjoy our casino facilities responsibly, we recognize that some may face challenges related to gaming.

This Responsible Gaming Policy outlines our approach to ensuring a balanced, respectful, and secure gaming environment for all guests.

1. Commitment to Responsible Gaming

Gaming at UrbanNightHotel is intended solely for entertainment, not as a source of income.
We strictly enforce age restrictions and responsible play guidelines.
Resources and tools are available for guests who may need assistance managing their gaming activity.

2. Age Restrictions

Casino access is limited to individuals who meet the legal gambling age in the jurisdiction where UrbanNightHotel operates.
Valid government-issued identification may be required upon entry.
Underage gambling is strictly prohibited.

3. Guest Responsibility

We encourage guests to:

Treat gaming as leisure, not as a source of income.
Set personal time and spending limits before playing.
Avoid chasing losses.
Balance gaming with other resort activities such as dining, spa, and entertainment.
Refrain from gaming if under stress, intoxicated, or otherwise impaired.

4. Self-Exclusion & Limits

UrbanNightHotel provides tools and programs for guests who request support:

Self-Exclusion Programs – Voluntary restriction from casino access for a chosen period.
Play Limits – Tools to track or limit gaming activity.
Support Referrals – Guidance to independent organizations and professional assistance resources.

5. Staff Training

All casino staff are trained to recognize signs of problem gaming behavior.
Our team is prepared to respond respectfully and provide resources to guests as needed.

6. Support & Assistance

If you or someone you know is experiencing difficulty managing gaming, we encourage seeking help from professional organizations such as:

Gamblers Anonymous
National Council on Problem Gambling
Local responsible gaming helplines

7. Our Promise

UrbanNightHotel is committed to:

Maintaining a safe, secure, and enjoyable environment for all guests.
Protecting vulnerable individuals through strict policies and awareness programs.
Continuously reviewing and improving our responsible gaming practices.

8. Contact Us

For more information about our Responsible Gaming Policy or support programs, please contact:
Email: [email protected]