Terms & Conditions – UrbanNightHotel
Welcome to UrbanNightHotel. By accessing our website, booking accommodations, or using our services, you agree to these Terms & Conditions. Please read them carefully.
1. General Use
- These Terms apply to all bookings, stays, use of facilities, participation in events, and access to our casino and resort services.
- By using our website or staying at UrbanNightHotel, you confirm that you are at least 18 years of age (or the legal age required in your jurisdiction).
- We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised date indicated.
2. Reservations & Check-In
- Reservations are subject to availability and are confirmed only after payment or deposit as specified during booking.
- Guests must present valid identification and booking confirmation upon check-in.
- Check-in and check-out times may vary depending on booking type. Late check-out requests may incur additional charges.
3. Payments & Cancellations
- We accept credit cards, debit cards, and other payment methods listed during booking.
- Cancellations and modifications must comply with the policy provided at the time of reservation. Certain bookings may be non-refundable.
- No-shows will incur full booking charges unless otherwise stated.
4. Casino Access & Responsible Play
- Casino access is limited to guests of legal gambling age in accordance with local regulations.
- A valid government-issued ID may be required for entry.
- We encourage responsible gaming. Guests should set personal limits and seek support if gambling stops being a form of entertainment.
5. Guest Conduct
- Guests are expected to respect hotel property, staff, and fellow visitors.
- Illegal, abusive, or disruptive behavior may result in immediate removal without refund.
- Guests are responsible for any damage to property.
6. Facilities & Services
- Access to certain amenities (pools, spa, restaurants, entertainment, casino, etc.) may be subject to age restrictions, dress codes, or additional fees.
- We reserve the right to close or modify facilities for maintenance, safety, or special events.
7. Liability & Disclaimers
- UrbanNightHotel is not responsible for loss, theft, or damage to personal belongings. Safes are provided in guest rooms for valuables.
- We are not liable for interruptions to services caused by events beyond our control, including natural disasters, government regulations, or technical issues.
- Participation in recreational activities is at the guest’s own risk.
8. Privacy & Data Protection
- Personal information collected during booking or stay will be handled in accordance with our Privacy Policy.
- By using our website or services, you consent to the processing of your data as described therein.
9. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
Email: [email protected]
